Job Informationen

Your tasks: Manage and monitor all installed systems and infrastructure for the organization to be in line with company guidelines or SOPs (standard operating procedures) Define customers’ needs and functionality in a service development cycle Assist in the coordination of various teams testing and evaluating the development of design and its implementation of the best output Install, configure, and test operating systems, application software, and system management tools Ensure the highest level of systems and infrastructure availability Implement warranty and support activities Evaluate the existing systems and provide the technical direction to IT support staff Plan and implement system automation as required for better efficiency Oversee the development of customized software and hardware requirements Collaborate with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures Deal with work processes, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders Regularly work in projects or project-like work groups. Possibility to be temporarily deployed in the role of project manager, project member, and consultant Your profile: Bachelor's degree or allied field viz. degree Minimum 3-5 years of relevant work experience Proven working experience in installing, configuring, and troubleshooting of IT infrastructure environments Experience with ITIL 4 Foundation Microsoft Certified Solutions Expert Experience with various tools like Microsoft Azure, VMware, PRTG Enterprise Monitoring, Ansible, NetApp, and Synology NAS storage systems are of great advantage Solid scripting skills (e.g., Microsoft PowerShell, shell scripts, sh, bash, csh, tcsh) Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling Experience with back-up and recovery measures for all critical systems preferably with Veeam Pro-active, creative, responsible, and flexible nature Solution-oriented team-player who is seeing change and constructive feedback as an opportunity Very good knowledge of written and spoken English language; German is a plus but not required

Benötigte Skills

• Deutsch
• Englisch
• Azure
• Hardware
• ITIL
• Storagemanagement
• Support
• Testing
• Virtualisierung
• VMware
• Monitoring
• NAS
• Bash
• Powershell
• Shell
• ITIL Foundation
• Bachelor